Privacy Policy
Last updated: 15 September 2026 · Operates under the Protection of Personal Information Act, 2013 (POPIA), South Africa.
1. Who we are
KairoCraft is a design & manufacturing studio based in Port Elizabeth, South Africa. We are the “responsible party” under POPIA for the personal information you share with us when you shop, subscribe, or contact us.
Responsible party contact: Riaan de Beer · info@kairocraft.com · +27 60 614 6255 · Port Elizabeth, South Africa.
2. What we collect
- Name, email address and phone number (provided at checkout).
- Delivery address (for shipping).
- Payment instruction only — we do not store full card numbers.
- Cookies and local storage used to power your cart and remember consent.
3. Why we process it (lawful basis)
- To fulfil your order (contract).
- To issue VAT-compliant tax invoices (legal obligation, SARS).
- To keep you informed, only with your consent.
4. Your rights
You may request access to, correction of, or deletion of your personal information, and you may withdraw consent at any time. Email info@kairocraft.com and we will respond within 30 days.
5. Security & retention
We use reasonable technical measures (SSL in transit, access controls) to protect your data. We keep your data only as long as required for the purposes above or as required by tax law.
6. Information Regulator
Complaints may be lodged with the Information Regulator (South Africa) at inforegulator.org.za.